Licensee - Licensed Settlement Agent, Burn Professional Conveyancing
Registered Conveyancer, SAIT Conveyancers
Licensed Conveyancer, Manorwood Conveyancing
Paralegal, The Real Estate Lawyer
Solicitor Director, Mothers In Law Lawyers
Conveyancing Assistant, Garland Waddington Solicitors & Notary
Paralegal, The Small Business Lawyer
“IDSecure VirtualVOI is an easy-to-use, well-priced product that allows my business to securely verify the identity of our clients. It provides assurance to my business that I am meeting or exceeding my compliance obligations and transacting with the true owner or incoming owner of the property. It offers convenience and transparency and I particularly like the inbuilt DVS check feature.
In the event of a flagged issue on the comprehensive ID report received, the staff at IDSecure are always helpful and explanative of any results if required. I have no hesitation in recommending this product to other professionals seeking to securely verify the identity of their clients.”
“We have been using IDSecure VirtualVOI for just on 12 months now and it has made such a difference to the time saved within our business. The product is very easy to use, and our clients love the flexibility of being able to complete the verification of identity process within their own home, in their own time. We very rarely have issues but when we do, we always get a very quick and helpful response to our enquiry – the staff do an amazing job and are very professional and accommodating in every interaction. I would not hesitate in recommending the product as it provides just another level of flexibility to our business, both for our staff and our clients.”
“VirtualVOI is quick, easy, and accurate and has streamlined our VOI process exponentially as it offers convenience to our clients that other products have not been able to provide. We find that most clients can use the product with ease. The technical support offered by VirtualVOI is fantastic with any queries resolved efficiently and effectively. We would recommend VirtualVOI to our peers in the industry.”
“We have been using IDSecure at our firm for several years now and would not hesitate to recommend the service to others.
IDSecure allows us to verify our clients’ identity whilst ensuring we are meeting all of our obligations safely and securely. The system is user friendly and our clients love being able to simply take photos of their ID from the comfort of their home whilst being reassured that their identity is being kept extremely secure.”
VirtualVOI has streamlined our conveyancing practice, minimising workload in verifying our client’s identities and taking the stress out of meeting legislative requirements. We are very happy with the service as any issues identified are promptly resolved by IDSecure.
VirtualVOI has made verifying ID simple. We now use this on all our files, regardless of our client’s location as we are able to securely verify ID quickly and safely. Our clients love using VirtualVOI, making it easy and stress-free in sometimes very stressful situations.
What you like about the product?
Easy to use, fairly-priced, do not have to verify the ID ourselves – massive time saver
How does the product benefit your firm?
ID is uploaded straight into our system, reliable, relieves the stress of having to organize VOI appointments
What about the level of service provided by IDSecure?
Great service with quick responses
Would you recommend the product to others?
When VOI was introduced in Victoria in November, 2015, our office made the choice to use the services of ID Secure, now known as Dye & Durham. The training was extensive and very professional and the staff were amazing. My staff found the procedure for VOI was so easy to navigate making it efficient in the conveyancing files. As each enhancement has been introduced the transition has been seamless. The support given by the team at Dye & Durham has at all times been outstanding and I would not hesitate to recommend this product to any conveyancing firm. The most important aspect of the product to myself and my staff is the level of security that sits around the product and the reassurance that the data captured is at all times kept highly confidential.